At XL-3, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when using our website, products, and services.
Information We Collect
Personal Information: When you interact with us, such as making a purchase, signing up for our newsletter, or participating in community forums, we may collect personal information, including your name, email address, shipping address, and payment details.
Usage Information: We collect information about your interactions with our website, including your IP address, browser type, device information, and pages visited. This helps us understand how you use our site and improve your experience.
Cookies and Similar Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze trends, administer the website, and track users’ movements around the site. You can control the use of cookies at the individual browser level.
How We Use Your Information
To Process Transactions: We use your personal information to process and fulfill your orders, including shipping and payment processing.
To Communicate with You: We may use your contact information to send you updates about your orders, respond to your inquiries, and provide customer support.
To Improve Our Products and Services: We analyze usage data to understand how our products and services are being used and identify areas for improvement.
For Marketing Purposes: With your consent, we may send you promotional emails about new products, special offers, or other information we think you may find interesting. You can opt out of these communications at any time.
To Ensure Security: We take measures to protect the security of your personal information and prevent unauthorized access or disclosure.
Sharing of Information
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Your Rights
Access and Correction: You have the right to access and update your personal information. You can request corrections if you believe your information is inaccurate or incomplete.
Opt-Out: You can opt out of receiving promotional communications from us by following the instructions provided in our emails. Even if you opt out, we may still send you non-promotional communications, such as those related to your orders or our ongoing business relationship.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page. Your continued use of our website, products, or services after such changes indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us through our website or at the address provided below:
XL-3 Customer Support
4677 Elmwood Avenue
Newark, PA 19714
Email: [email protected]
+1 484-226-0016
By using our website, products, or services, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.